Contact Us

Get in Touch with Our Team

We love hearing from our customers. Whether you need assistance tracking an order, have a question about a product, or just want to share your thoughts on your recent purchase, the Thymes Shop team is here for you.

Contact Details

Customer Service Email:

info@thymeas.com

(We aim to respond to all email inquiries within one business day.)

Customer Service Phone:

+1 (213) 626-2153

Please note: Due to high call volume, email is the fastest way to reach our support staff, but we are happy to assist you by phone during operating hours.

Hours of Operation:

Monday – Friday

9:00 AM – 6:00 PM (Pacific Time)

Closed on U.S. Federal Holidays.

Mailing Address & Business Location

For all returns, correspondence, and business inquiries, our physical address is:

Thymes Shop

730 N Broadway

Los Angeles, CA 90012

United States

(Please note this is our business headquarters and fulfillment center. While you are welcome to send mail here, it is not a retail storefront open for public shopping.)